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604 views | 5 likes | 2 reposts
I'm having issues.
I keep getting unwanted emails from Glogster. I get them when someone comments on a glog I commented on. Sometimes even when I comment on a glog. This isn't right and I've brought it up with glogster but they've done NOTHING. I was just lead in a circle. Seriously just look at my comments under get satisfaction.
Me: I'm getting emails when someone comments on a glog. Not just my glog any glog. I unchecked it under account settings but I still get them. Could you please make it stop? It's wicked annoying.Glogster: Please forward the notification emails you've been getting to customercare@glogster.com and they'll assist you*I did this and was told the same thing. I responded but NEVER got a reply.*Me: I also get emails when I comment on a glog. Customer care told me about the account settings but that does nothing. There's an option for comments on MY glogs but NOT someone else's. It's not me, it's you. I told them that last night and have yet to get a reply back. Please fix this issue ASAP.Glog: You are receiving this notification because you had commented on the Glog.Me: Yes. I understand that but that is ridiculous! I asked another user if they got them and they don't. So why do I get them and how do I make it stop? I understand that it's because I commented on the glog. It makes me not want to comment anymore. It's really annoying.Glog: Sorry about that. Kindly send us two these notifications you have received from us to customercare@glogster.com, we will work on it. Thank you!Me: Ok. I'll do that.I did that and guess what? Cusomer Care NEVER replied.
I messaged glogstercommando on here and told them and they told customer care. That's the last I heard. I've told them numerous times that this is unacceptable and I'm losing my paitence. Just ask gothgirl. I've ranted about this to her. I told her thought about leaving because of glogster's incompetance. This is ridiculous. This should have been solved weeks ago. I've heard some of you have also had this problem. Leave a comment under the get satisfaction forum. Maybe once they see it's not just me they'll do something.
*Click here to write under forum.*
moonlightproductions added this comment 2012-02-23 08:14:01-06:00
I woke up this morning with over 200... Im sick of it... every single one of the account settings is turned off.
-shawntaylor- added this comment 2012-02-22 14:51:57-06:00
i get like 150 a night :(
horsesrthebom13 added this comment 2012-02-21 16:14:42-06:00
i get like six a day, its like really?i don't need this.
cinderella94 added this comment 2012-02-20 16:46:04-06:00
omg that happens to me too i hate it!every time some one comment on one glog-there not even mine!
commandomaster added this comment 2012-02-20 03:59:30-06:00
Our programmers are working on this problem and developing an on/off switch for comments...sorry about all the frustration!
moonlightproductions added this comment 2012-02-23 08:14:01-06:00
I woke up this morning with over 200... Im sick of it... every single one of the account settings is turned off.
-shawntaylor- added this comment 2012-02-22 14:51:57-06:00
i get like 150 a night :(
horsesrthebom13 added this comment 2012-02-21 16:14:42-06:00
i get like six a day, its like really?i don't need this.
cinderella94 added this comment 2012-02-20 16:46:04-06:00
omg that happens to me too i hate it!every time some one comment on one glog-there not even mine!
commandomaster added this comment 2012-02-20 03:59:30-06:00
Our programmers are working on this problem and developing an on/off switch for comments...sorry about all the frustration!
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