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Kiva Founders
Introduction After a trip to East Africa in 2004, Matt Flannery and Jessica Jackley saw first hand how small financial grants could greatly build up small businesses, improving the lives of owners and their families. In March of the next year, 7 loans were granted through a local contact in Uganda. Within six months, every loan had been repaid. Today, Kiva is one of the largest microfinance facilitators, involving hundreds of thousand of lenders from all over the world. Kiva's mission is to connect people through financial lending in order to alleviate global poverty.
Credibility Kouzes and Posner define credibility as the basis of leadership , encompassing; honesty, passion, and knowledge. They are clear and decisive with their beliefs and do what they say they will do. Matt and Jessica were presistent in thier pursuits to start Kiva, ''Thus began a year of phonecalls and meetings with microfinance experts, lawyers, economists, internet experts, and anyone else who would listen...''
Establishing Credibility Their credibility was established with what was to be later called the ''Dream Team''; the first seven loans given to African entrepeneurs for a total of &3, 500.
Emotional Evidence Defined By Goleman Daniel Goleman defines emotional intelligence as a ballance between the head and heart. When a leader posseses both, they have the ability to work well with others, while sustaining their efforts to move forward. With vision and understanding there must be passion and a sense of partnership, in order to succeed.
Evidence of EQ Emotional intelligence involves self-management as well as relationship management. The Kiva founders are emotionally intelligent in that they are empathetic towards their volunteers and lenders, motivating them to contribute more. By ensuring the lender will be payed back, this grants a level of trust between the entrepeneurs and lenders so that it does not just feel like charity work.